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Privacy

Privacy Policy

How Facility Guard® handles the information submitted through this website.

Effective date

September 14, 2026

This policy describes the current website workflow only. For anything else, contact us directly.

Contact Us
01

Information you submit

When you request a Free Facility Condition Assessment Report (FCAR®) or otherwise contact us, you provide information such as your name, work email address, phone number, company, job title, property address or primary market, commercial asset class, number of properties, and a description of the facility need. You choose what to include in the description field, so please do not submit sensitive personal information there.

02

Technical and usage information

Like most websites, this site may receive basic technical information automatically through hosting and, where used, website analytics — for example IP address, browser and device type, pages viewed, and the date and time of a visit. This information helps keep the site available, secure, and functioning correctly.

03

How information is used

  • To respond to your request and follow up about the facility need you describe.
  • To communicate with you about the services you asked about.
  • To operate, maintain, secure, and troubleshoot this website.
  • To improve the clarity and usefulness of our website content.
  • To meet applicable legal or recordkeeping obligations.
04

Sharing

Facility Guard® does not sell personal information. We share information only with service providers that help us operate this website — for example website hosting, data storage, and email delivery — so they can perform those functions on our behalf. We may also disclose information if required by law or to protect our rights, our people, or the security of our systems.

05

Retention

We keep inquiry information for as long as reasonably needed to respond to your request, maintain our business records, and meet applicable legal obligations, after which it may be deleted or archived.

06

Security

We use reasonable measures intended to protect the information submitted through this site. No website, transmission method, or storage system is completely secure, so we cannot guarantee absolute security.

07

Your choices

You can choose not to submit an inquiry through this website and contact us by phone or email instead. You may ask us to update or delete the information you submitted, or to stop contacting you, by emailing office@facilityguard.com. Most browsers also let you limit or clear cookies and similar technologies.

08

Children

This website is intended for commercial property professionals and is not directed to children.

09

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date shown above. Continued use of the site after an update means the revised policy applies.